Refund policy

Every item in our shop is printed to order just for you. Because of that, we can't accept returns or exchanges for change of mind, wrong size or wrong color. Please check the size chart on each product before ordering.

30-day guarantee on damaged, defective or incorrect items

If your item arrives damaged, has a printing defect, or isn't what you ordered, email customerservice@musgrovepainting.com within 30 days of delivery. Include your order number and a clear photo of the problem. We'll send you a free replacement or a full refund. You don't need to send the item back.

Lost packages

If your order hasn't arrived within 30 days of its estimated delivery date, email us with your order number and we'll help.

Incorrect addresses

Please check your shipping address carefully before you order. Packages returned to us because of an incorrect or incomplete address can be reshipped, but a new shipping charge may apply.

Refunds

Approved refunds are issued to your original payment method within 10 business days. Your bank or card issuer may take additional time to post the refund. If more than 15 business days have passed since your refund was approved, please contact us.